Theme
Private companyVertical + EnterpriseDeployment

Kore.ai

Kore.ai is a serious enterprise platform company rather than a consumer AI app, which makes it relevant anywhere the map tries to represent production AI inside large companies.

HQ

Orlando, US

Founded

2013

Region

North America

Current snapshot

Lifecycle position

Research

New work, prototypes, or early papers.

Preview

Selective access, early demos, or limited pilots.

Growth

Repeatable distribution, partnerships, or ecosystem pull.

Deployment

Wide production use and durable market presence.

Current position

Founded

2013

Watch cadence

Weekdays

Last verified

2026-03-31

Focus

Enterprise AI and agentic applications for customer service, work, and process automation.

Latest move

Kore.ai is packaging more of its platform around enterprise-ready agentic AI applications instead of only traditional conversational AI.

Category and subcategory context

enterprise-agentscustomer-serviceworkflow-ai

Competitive context

ServiceNowSalesforceMicrosoft Copilot

Recent models

This profile is tracked more for products and workflow influence than for a standalone model family.

Products

XO PlatformAI for WorkAI for Service

Open weights

No

API access

Yes

Watch level

Weekdays

Signals

Enterprise AIAgentsCustomer service

Recent coverage of Kore.ai

Recent business and product coverage pulled into the profile so you can see what is happening around the company without leaving the page.